INSURANCE
At Rivia Mind, we pride ourselves in providing in-network mental health services, to make getting help affordable, accessible and convenient for you. If you do not see your insurance listed, simply fill out the Insurance Eligibility Check Form and we’ll let you know.
Explore a Snapshot of Our Wide Network:
We’re pleased to share some of the most common insurances we work with!
Given the vast array of insurance plan options, we cannot list them all. Rest assured, we collaborate with most insurance providers.
- Aetna
- AvMed
- BCBS Anthem (BCBS Empire)
- Blue Cross Blue Shield-MA
- Capital District Physicians’ Health Plan (CDPHP)
- Carelon CT
- Centivo
- Cigna
- Cigna EAP
- Clover Health
- Compsych
- Deloitte’s IMHS
- ESI Employee Assistance Group
- First Health
- Harvard Pilgrim Health Care
- Horizon Blue Cross Blue Shield-NJ
- Humana
- Magellan Yale Student
- Medicare
- MVP Health Care
- Northwell Direct
- Optum
- Oscar
- Self-Pay (Out of Pocket)
- The New School
- TRICARE East
- Tufts Health Plan
- United Healthcare (UHC)
- Wellfleet
- And Many More…
The majority of Rivia Mind patients
pay $35 or less
for psychiatry appointments.
Including costs for copays, deductibles and coinsurance.
Don't See Your Insurance Listed?
No Problem!
If you don’t find your insurance provider mentioned above, simply fill out our easy-to-use Insurance Eligibility Form, and our dedicated team will promptly review your information.
Please note, we do not participate with Medicaid at this time. If you are an insurance company and do not see your company listed, please email info@riviamind.com.
Don’t have insurance?
We’re here to help!
We do offer a low-fee, self-pay option for psychotherapy and medication management services with fully supervised psychotherapy and mental health nurse practitioner students.
Here's how it works
Check eligibility
Patient completes and submits Insurance Eligibility Form.
Insurance benefit check
Our team will receive the form and within 48 hours, we will contact the patient’s insurance company and check insurance benefits.
Follow up
A member from our Patient Operations Team will email the patient to inform them of their specific insurance coverage and any out of pocket costs, if applicable.
Insurance FAQ's
Below are some common questions regarding Insurance and Rates. If you have additional questions please contact at us at info@riviamind.com.
If you do not see your insurance provider listed on our site, please submit the insurance eligibility check form and we will get back to you within 48 hours about your individual benefits, individual coverage can vary.
We accept most major insurance plans, although individual coverage can vary. To confirm your benefits, please complete the insurance eligibility form.
A deductible is the amount of money you have to pay before the insurance company begins covering part or all of your medical expenses. Deductibles can vary greatly among insurance plans and types of service. Deductibles also reset every year. Typically, at the beginning of the calendar year, you would be responsible for the deductible before your insurance begins to cover part or all of your medical expenses. Please check with your insurance company to find out if you have a deductible and when it resets.
A co-payment is a set amount of payment that you may have to pay after you reach your deductible. You are responsible for this payment, and the rest of the bill is paid by your insurance. Co-payments can vary greatly among insurance plans, so be sure to check the amount for outpatient mental health services on your specific plan.
Co-insurance is a set percentage of the insured medical expenses that you may have to pay after you reach your deductible. It differs from co-payment as it is not a set amount, but is a percentage. For example, some plans share the cost by splitting between 80% insurance pay and 20% co-insurance paid by you.
Co-insurance can vary greatly among insurance plans and types of service. Please check with your insurance company to find out if you have co-insurance.
If we’re out of network with your insurance, you’re still welcome to receive care at Rivia Mind. In these cases, payment is due at the time of service.
While we don’t submit out-of-network claims directly, we’re happy to provide a superbill upon request. This allows you to submit the visit to your insurance company for potential reimbursement, based on your individual plan benefits. Please note that reimbursement is not guaranteed and is determined by your insurer.
Our rates for all self-pay patients are listed below.
We also offer a Low-Fee Self-Pay option designed to provide access to care for patients when insurance isn’t an option.
Yes! Any deductible, co-payment, co-insurance, or self-pay can be made using your FSA or HSA card. For your convenience, we also accept credit cards and WageWorks Healthcare Cards. We do not accept money orders, personal checks, or cash.
We offer a Low-Fee Self-Pay program for patients who meet eligibility requirements. Visit our Low-Fee Self-Pay page to learn more.
Yes, requests for completion of disability or school/work accommodations paperwork will incur a $200 fee to help cover the providers time for completion.
If you need to change or cancel your appointment, please email info@riviamind.com or call 212-203-1773. We require 2 business days notice to avoid a cancellation fee. We understand things happen and want to do all we can to help. We allow rescheduling within the same week, subject to availability.
The cancellation fees are as follows:
$175 for services with social workers, nurse practitioners, or psychiatrists
$50–$100 for appointments with pre-licensed providers and Low-Fee Self-Pay services, depending on the appointment cost
$50 for group sessions
For neuropsychological testing, the cancellation fee is the full fee of the session
No, Rivia Mind does not participate with Medicaid at this time, including plans that require Medicaid coverage.
