LOW-FEE SELF-PAY

Self-pay means you pay directly for sessions rather than billing an insurance company. These appointments are offered at reduced, fixed rates and are not submitted to insurance.

No. These sessions are always self-pay and cannot be billed to insurance, reimbursed, or submitted as superbills at any point. 

If you would like to use insurance, our team can help you explore Rivia Mind services outside of the program.

No. This is a reduced-rate, self-pay program and does not use insurance.

Rivia Mind may also offer services with pre-licensed clinicians that are billed to insurance under a licensed supervisor. Those services are separate from Low-Fee Self-Pay and follow different eligibility, billing, and coverage rules.

Our pre-licensed clinicians are with us for 10 months.

No. We’ll only make changes after discussing them with you first, including exploring new pre-licensed providers and coordinating with your provider’s supervisor to ensure a smooth transition.

That’s okay. You’re never required to continue care if the available options don’t feel right for you. We’ll help you think through next steps or referrals if needed.

Possibly. Your rate depends on the provider you choose moving forward. If a change in provider affects pricing, we’ll explain that clearly so you can stay in control of your next steps.

Not as long as another pre-licensed clinician is available and appropriate for your needs.

If you need to change or cancel an appointment, email info@riviamind.com or call 212-203-1773. We ask for two business days’ notice to avoid a cancellation fee.

We understand that things come up, and we’ll help you reschedule within the same week when availability allows.

Yes. Many patients use HSA or FSA funds for Low-Fee Self-Pay care. Coverage depends on your individual plan, so we recommend confirming with your provider.

We protect your privacy and treat your information with care. Your sessions follow the same confidentiality standards as all Rivia Mind services.

Because pre-licensed clinicians work within a supervised training model, licensed supervisors may review session notes or discuss clinical decisions to support your treatment and ensure quality. Supervisors may join sessions and are subject to the same privacy and confidentiality requirements as your clinician.

We don’t share your information outside the care team without your consent, except when required by law.

Low-Fee Self-Pay is available to patients who are uninsured, underinsured, or have insurance plans that are not accepted by Rivia Mind. Patients enrolled in Medicaid are not eligible for this program. Eligibility is determined by state regulations and Rivia Mind policy.

Rivia Mind offers Low-Fee Self-Pay care to patients living in New York and New Jersey. Availability may change as licensure and supervision requirements evolve.

No. Low-Fee Self-Pay is a specific reduced-rate program with defined eligibility and availability. Standard self-pay services may be offered separately and follow different requirements.